| Average Value | ||||||||||||
| Upon contact with my client I create a friendly environment. |
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| I ensure that the chosen surroundings are designed as to consider the needs of my client with disability. | ||||||||||||
| I create a situation in which my clients intimacy is ensured. | ||||||||||||
| I ensure that the my services are accessible to my client (telephone, opening times, waiting room). | ||||||||||||
| I take care of my own appearance. | ||||||||||||
| By asking about my clients wishes and making suggestions I am also sensitive to wishes that he/she does not mention explicitly. | ||||||||||||
| I show empathy by providing feedback on how I understand my client. | ||||||||||||
| I react to my clients wishes and needs. | ||||||||||||
| I stick to our agreements. | ||||||||||||
| I inform my client about my qualification. | ||||||||||||
| I agree upon a working contract with my client. | ||||||||||||
| I provide my service by means of my qualification. | ||||||||||||
| I discuss with my client the quality of the service. | ||||||||||||
| I show to my client that at his/her workplace he/she is unique and valued. | ||||||||||||
| I visit my client at his/her workplace. | ||||||||||||
| At the clients workplace I ensure that basic physiological needs are met. | ||||||||||||
| I take care of health issues related to my clients workplace. | ||||||||||||
| At work I take care of a balanced ratio between working time and breaks (matters of working time and legal requirements). | ||||||||||||
| I ensure that the safety regulations at the workplace are followed. | ||||||||||||
| I discuss work related needs with my client. | ||||||||||||
| I offer counselling. (i.e. regular consultation days) | ||||||||||||
| I support my client during changes related to my workplace. | ||||||||||||
| I support my client concerning all questions about integration and participation related to my clients daily work. | ||||||||||||
| I ask my client about his/her personal needs (success, appreciation, creativity). | ||||||||||||
| I discuss with my client his/her contentedness at work. | ||||||||||||
| I discuss gender related working issues with my client. | ||||||||||||
| I know many workplaces to facilitate a good compatibility between my clients individual needs and the requirements of the workplace. | ||||||||||||
| I discuss his/her resources and possibilities for the workplace with my client. | ||||||||||||
| I discuss work related barriers with my client. | ||||||||||||
| I take care of the legal, social and health related interests of my employed client. | ||||||||||||
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